Terms of sale

These terms of sale (the "Terms of Sale") govern, without restriction or reservation, all sales of Digital Content concluded between Walyverse and any natural person acting as a consumer (the "Buyer") on the store of the Astralya server, available at astralya.fr or from within the game. They supplement the Server's terms of use, which continue to apply to the use of the Digital Content acquired.

1. Identification of the seller

1.1. The Digital Content is sold by Walyverse, a sole proprietorship registered under SIRET number 927 497 164 00016, reachable at the email address [email protected] (the "Seller").

1.2. TVA non applicable, article 293 B du CGI.

1.3. Astralya is not an official Minecraft product. It is not approved by or associated with Mojang or Microsoft. Sales are concluded exclusively with the Seller; neither Mojang, nor Microsoft, nor Stripe is a party to the sales contract.

2. Definitions

In these Terms of Sale, the following capitalized terms have the meanings set out below, in the singular as in the plural. Any undefined notion bears its ordinary meaning, as it results from these Terms of Sale read as a whole.

• Buyer: the natural person who places an Order for purposes outside any commercial, industrial, craft, liberal or agricultural activity, whether an adult or a minor under the conditions of article 11.
• Subscription: Digital Content supplied continuously over a fixed period, identified as such on its Product Page and tacitly renewed under the conditions of article 10.
• Beneficiary: the player who uses the Username entered at the time of the Order and to whom the Digital Content is delivered; this may be the Buyer or a third party.
• Store: the sales interface available on the Site and, where applicable, from within the game.
• Order: the act by which the Buyer selects one or more items of Digital Content, accepts the Terms of Sale, requests their immediate supply, waives the right of withdrawal and pays the price.
• Digital Content: the intangible items offered for sale on the Store and usable exclusively on the Server, including rubies, ranks, perks, in-game items and Subscriptions, as well as anything obtained in the game by means of them.
• Product Page: the presentation of an item of Digital Content on the Store, as displayed at the time of the Order.
• Game Mode: each of the distinct worlds, game servers or game modes offered on the Server.
• Payment Provider: the company Stripe, which collects payments.
• Username: the Minecraft player name used as an identifier on the Server, as entered at the time of the Order, character by character.
• Season: the period of play, whose start and end are set solely by the Seller, at the end of which all or part of a Game Mode or of the game data is reset.
• Server: the Astralya Minecraft game server, its Game Modes, its worlds and the related services.
• Site: the website available at astralya.fr.
• rubies: the virtual currency of the Server, which is neither legal tender, nor a payment instrument, nor electronic money within the meaning of the French Monetary and Financial Code.

3. Purpose, acceptance and amendment of the Terms of Sale

3.1. The purpose of these Terms of Sale is to define the rights and obligations of the parties in connection with the distance selling, by electronic means, of Digital Content by the Seller to the Buyer.

3.2. These Terms of Sale prevail over any other document of the Buyer. They are made available to the Buyer on the Site before any Order, so that the Buyer can read, save and print them. The Buyer acknowledges having read and understood them before placing an Order.

3.3. Validating an Order constitutes full and complete acceptance of the Terms of Sale in the version in force on the date of the Order. This acceptance is recorded by a checkbox ticked before payment. No Order can be placed without this acceptance.

3.4. The Seller may amend these Terms of Sale at any time. Each Order is governed by the Terms of Sale accepted when it was placed, subject to article 10.4 on Subscriptions; a new version applies to any Order placed after its publication.

4. Nature, scope and duration of the Digital Content

4.1. The essential characteristics of each item of Digital Content are those expressly stated on its Product Page. They alone bind the Seller. Visuals, illustrations, screenshots and examples of use are purely illustrative. No characteristic, duration, quantity or scope that is not expressly stated there may be inferred from the silence of the Product Page, from its presentation, from a previous offer or from a previous practice of the Seller.

4.2. The purchase of Digital Content transfers to the Buyer or the Beneficiary no ownership right, no intellectual property right and no other right in rem. It grants the Beneficiary exclusively a personal, non-exclusive, non-assignable, non-transferable, non-sublicensable licence to use, revocable in the cases provided for in these Terms of Sale, allowing the Beneficiary to use the Digital Content on the Server within the limits of its Product Page, these Terms of Sale and the terms of use. All rights not expressly granted are reserved to the Seller. The price paid is consideration for this licence alone.

4.3. All Digital Content is attached to the Server, the Season and the Game Mode in which it is delivered. It is usable only within that framework and terminates automatically, without refund, indemnity or compensation, at the end of that Season, upon the reset or closure of that Game Mode, or upon the closure of the Server, whichever occurs first. A shorter duration stated on the Product Page prevails.

4.4. No Digital Content survives a change of Season or Game Mode, whatever its nature or the way in which it is presented. Items, resources, blocks and perks obtained in the game by means of Digital Content share the same fate.

4.5. Where Digital Content is consumable or is used up through use, including rubies spent, items used and perks with a limited number of uses, the contract is fully performed upon its use.

4.6. In any event, the licence ends no later than the closure of the Server under the conditions of article 14, and automatically in the event of termination under the conditions of article 12. Expiry or termination of the licence gives rise to no refund, indemnity or compensation, except in the cases exhaustively listed in article 9.

4.7. Digital Content, including rubies, has no monetary value. It may not be refunded, exchanged or converted into money, goods or services outside the Server, except in the cases exhaustively listed in article 9.

4.8. It is prohibited to sell, rent, assign, lend, exchange or transfer Digital Content, whether for consideration or free of charge, or to offer to do so, outside the mechanisms expressly provided for that purpose in the game. Digital Content is not transferable to another Username, another server, another Game Mode or another Season. Any transaction carried out in breach of this article is unenforceable against the Seller and exposes those involved to the measures provided for in article 12.

4.9. rubies may only be used to obtain Digital Content offered by the Seller on the Server. The Seller alone determines, and may change at any time, the Digital Content available in exchange for rubies and its cost in rubies. The use of rubies is governed by the conditions displayed at the time they are spent, not by those in force when they were purchased. rubies are subject to article 4.3: they are attached to the Server, the Season and the Game Mode in which they are delivered.

5. Changes to the Digital Content

5.1. The Server is a game in constant development. The Buyer accepts that Digital Content supplied continuously may be modified, reduced, replaced or withdrawn beyond what is necessary to keep it in conformity, for any of the following valid reasons: maintaining game balance and fairness between players, correcting defects, combating fraud, cheating and abuse, Server security, technical performance, adaptation to a new version of Minecraft or of third-party software or services, compliance with the commercial usage rules issued by Mojang or Microsoft, or compliance with a legal or regulatory obligation or a decision of an authority.

5.2. Such changes entail no additional cost for the Buyer. They are communicated clearly and comprehensibly by any means chosen by the Seller, including publication on the Site, in the game or on the Server's Discord.

5.3. Where a change has a more than minor negative impact on access to or use of the Digital Content, the Buyer is informed in advance, on a durable medium, of its characteristics, its date and the right to terminate the contract. The Buyer may then terminate the contract free of charge, under the conditions and within the time limits laid down by the French Consumer Code for changes to digital content and services (articles L224-25-25 et seq.), unless the Seller allows the Buyer to keep the Digital Content without modification. The refund due upon termination covers only the portion of the price corresponding to the period remaining after the change.

5.4. Except in the case provided for in article 5.3, no change made under the conditions of this article gives rise to any refund, indemnity or compensation. The mere fact that the characteristics of Digital Content have been maintained for a given period creates no right to their continuation.

6. Price

6.1. Prices are stated in euros, all taxes included. TVA non applicable, article 293 B du CGI.

6.2. The Seller freely sets and changes its prices, promotional offers and discount codes, at any time and without notice. The applicable price is exclusively the one displayed on the Store when the Order is validated. No price reduction, promotion, bundle or free distribution after the Order gives rise to a refund of the difference, a credit or any compensation.

6.3. Promotional offers and discount codes cannot be combined, apply only to the Digital Content and the period they expressly designate, are limited to one use per Username and cannot give rise to any monetary consideration. A discount code obtained or used in breach of its conditions is void.

6.4. The price of each Order is calculated by the Seller's systems. No price, discount or content can result from information transmitted or altered by the Buyer's browser. In the event of an obvious clerical error in the displayed price, in particular a derisory price unrelated to the usual value of the Digital Content, the Seller may cancel the Order and return its price; any Digital Content already delivered is withdrawn.

7. Order

7.1. To place an Order, the Buyer selects the Digital Content, enters the Beneficiary's Username, checks the Order summary and its total price, accepts the Terms of Sale, requests the immediate supply of the Digital Content and expressly waives the right of withdrawal under the conditions of article 8, then makes payment. The Order is definitively concluded upon confirmation of payment by the Payment Provider.

7.2. No account is required to order. The Username entered is the sole identifier of the Beneficiary. The Buyer is solely responsible for the accuracy of the Username entered, its capitalization, its spelling and the edition of Minecraft to which it relates. An Order delivered to the Username entered is deemed correctly performed, including where that Username is used by a person other than the one the Buyer intended to designate. An input error gives rise neither to a transfer to another Username nor to a refund.

7.3. A subsequent change of name of a Minecraft account, the loss of access to an account or the Beneficiary's use of another account gives rise neither to a transfer of the Digital Content nor to a refund.

7.4. Where the Username entered has never yet connected to the Server, the Order is held pending on that Username and the Digital Content is delivered to the first player who connects to the Server under that Username. The Seller is not required to keep an Order pending beyond the Season or Game Mode concerned; upon expiry of that period, the Order is deemed performed by its having been made available.

7.5. The Buyer and the Beneficiary are solely responsible for the use of their Username and for securing their access to the Server. The Seller does not guarantee the identity of the person using a Username, is not required to verify it and is not liable for the use of a Username by a third party. The Seller is not required to return, transfer or refund Digital Content delivered to a person using the Username entered, or used or consumed by that person.

7.6. Where the Beneficiary is a third party, the Buyer remains the sole party to the sales contract and the sole holder of the rights and obligations arising from it, with the exception of the licence to use, which benefits the Beneficiary. The Beneficiary acquires no other right against the Seller. The Buyer stands surety for the Beneficiary's compliance with the Terms of Sale and the terms of use. The Beneficiary's refusal of the Digital Content, failure to connect or any sanction imposed on the Beneficiary gives rise to no refund to the Buyer.

7.7. The Seller may refuse, suspend or cancel an Order for a legitimate reason, in particular where the Username of the Beneficiary or of the Buyer is subject to a sanction, in the event of reasonable suspicion of fraud or of use of a means of payment without its holder's authorization, of an existing dispute concerning the payment of a previous Order, of an Order that is abnormal in quantity or frequency, of a breach of the Terms of Sale or of unavailability of the Digital Content. Where an Order whose price has been collected is cancelled, the price is returned by the Payment Provider to the means of payment used, and any Digital Content already delivered is withdrawn.

8. Right of withdrawal

8.1. In accordance with article L221-28, 13°, of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not supplied on a tangible medium where performance has begun after the consumer's prior express consent and express waiver of the right of withdrawal.

8.2. Since the Digital Content is supplied immediately after confirmation of payment, the Buyer expressly requests its immediate supply, before the end of the withdrawal period, and expressly waives the right of withdrawal by ticking the checkbox provided for that purpose before payment. The Order cannot be validated without this action.

8.3. This consent and this waiver are recorded with the Order and confirmed to the Buyer. Performance of the contract begins as soon as the Digital Content is made available on the Beneficiary's Username under the conditions of article 15. From that commencement of performance, no withdrawal is possible.

9. Finality of sales and refunds

9.1. Every validated Order is firm and final. The price is returned, in whole or in part, only in the following cases, which are exhaustively listed:

• cancellation of an Order by the Seller under the conditions of articles 6.4 and 7.7;
• failure to supply giving rise to termination under the conditions of article 15.4;
• termination or price reduction under the legal guarantee of conformity, under the conditions of article 16;
• termination following a change, under the conditions of article 5.3;
• closure of the Server during a Subscription, under the conditions of article 14.3;
• any other case in which a mandatory legal provision requires a refund.

9.2. No refund is due outside these cases, in particular in the event of a change of mind, non-use, partial use, Username error, failure of the Beneficiary to connect, sanction, expiry of Digital Content, end of a Season, change made under the conditions of article 5, subsequent price reduction, Server interruption or loss of game data not attributable to the Seller.

9.3. Any refund is made exclusively through the Payment Provider, to the means of payment used for the Order. It entails the withdrawal of the Digital Content concerned and of anything obtained in the game by means of it.

10. Subscriptions

10.1. Subscriptions are concluded for the period stated on their Product Page. Unless terminated, they are tacitly renewed for an identical period, at the price in force on the renewal date, with payment collected by the Payment Provider at the start of each period.

10.2. The Buyer may terminate a Subscription free of charge by electronic means, by sending a request to [email protected] or using any termination feature made available. Termination takes effect at the end of the current period. The period already begun remains due in full and is not refunded, even partially; the Beneficiary retains the use of the Subscription until its end.

10.3. The perks attached to a Subscription are those stated on its Product Page on the date of each renewal; they are subject to articles 4 and 5.

10.4. Any change in the price of a Subscription is brought to the Buyer's attention before it applies. The new price applies from the following period; a Buyer who does not accept it may terminate the Subscription under the conditions of article 10.2 before renewal. Failing that, the new price is deemed accepted.

10.5. The failure, rejection or dispute of a payment upon renewal ends the Subscription at the end of the last period paid, without prejudice to article 13.

11. Capacity and minors

11.1. The Buyer declares having the legal capacity to contract.

11.2. A minor Buyer declares acting with the authorization of their legal representative. Any Order placed by a minor is deemed to have been placed with that authorization, as an everyday act authorized by custom (article 1148 of the French Civil Code). The legal representative remains responsible for the use of the means of payment entrusted to or left available to the minor, and for supervising the minor's purchases. The mere fact that the Buyer is a minor gives rise to no refund, except in the cases provided for by law.

12. Sanctions and termination by the Seller

12.1. The purchase of Digital Content confers no right, immunity, priority or protection with regard to the Server rules and the terms of use. The Beneficiary remains subject to them under the same conditions as any other player, and a rank confers no moderation power.

12.2. In the event of a breach by the Buyer or the Beneficiary of the Terms of Sale, the terms of use or the Server rules, the Seller may, in proportion to the seriousness of the breach, suspend the use of all or part of the Digital Content or terminate the licence to use. In the event of a serious breach, in particular fraud, cheating, an attack on the security of the Server, an abusive chargeback or the resale of Digital Content, termination takes effect without prior formal notice.

12.3. Suspension or termination imposed because of a breach by the Buyer or the Beneficiary entails the loss of the use of the Digital Content concerned for its entire duration, without refund, indemnity or compensation, the price of the Digital Content supplied being definitively retained by the Seller. A temporary suspension does not extend the duration of the Digital Content.

12.4. Where the law so requires, the person concerned is informed of the reasons for the measure. They may submit observations to [email protected]; this option has no suspensive effect and does not prevent them from bringing legal proceedings.

12.5. The lifting of a measure, where decided by the Seller, entails no admission of liability and gives rise to no indemnity or extension.

13. Payment, fraud and chargebacks

13.1. The price is payable in full upon Order. Payment is processed exclusively by the Payment Provider, on its secure interface; the Seller has no access to the Buyer's full banking details. The Buyer warrants being the holder of the means of payment used or being fully authorized to use it.

13.2. An abusive chargeback is any payment dispute, stop or refund request filed with a banking institution or with the Payment Provider without legitimate reason, in particular after the Digital Content ordered has been made available.

13.3. Any abusive chargeback, fraudulent payment and any resale or attempted resale of Digital Content automatically entails termination of the licence to use, the withdrawal of all Digital Content delivered under the Order concerned and of anything obtained in the game by means of it, and the permanent ban of the Beneficiary's Username and of any Username of the Buyer. The Seller may also claim payment of the sums due and reimbursement of the chargeback and recovery costs actually incurred, and take any appropriate action.

13.4. Where the Beneficiary establishes having no involvement in the chargeback or fraudulent payment, the Seller may, without being obliged to, lift all or part of the measures taken against the Beneficiary.

13.5. A dispute based on a legitimate reason, in particular the fraudulent use of a means of payment by a third party, is not an abusive chargeback; the Digital Content delivered in respect of the disputed payment is nevertheless withdrawn.

14. Game data, Seasons and closure of the Server

14.1. Game data, including items, resources, builds and perks obtained by means of Digital Content, may be modified, reset or deleted during updates, changes of Season or after a period of inactivity. The applicable inactivity, reset and Season rules are those in force at the time they apply. In accordance with articles 4.3 and 4.4, Digital Content ends with the Season or Game Mode in which it was delivered, without refund, indemnity or compensation.

14.2. The Seller assumes no obligation to back up or restore game data. In the event of an incident, it may restore an earlier backup, which may result in the loss of progress made since. Where purchased Digital Content is lost through the act of the Seller, reparation takes the form, as a priority, of its restoration in the game.

14.3. The Seller may at any time cease operating a Season, a Game Mode or all or part of the Server. The permanent closure of the Server is announced on the Site with reasonable notice, save in the event of force majeure, and the sale of Digital Content ceases as soon as it is announced. Subscriptions are terminated on the closure date and only the portion of the price corresponding to the period paid for and not performed is refunded. Other Digital Content supplied, including unused rubies, gives rise to no refund, indemnity or compensation, subject only to mandatory legal provisions.

15. Supply

15.1. Digital Content is supplied in the game, on the Beneficiary's Username, after confirmation of payment by the Payment Provider. The Seller makes no commitment to any supply time other than that imposed by law.

15.2. Supply is deemed to have taken place as soon as the Digital Content has been made available to the Beneficiary's Username on the Server, including where its actual delivery awaits the Beneficiary's connection. A Beneficiary who does not connect may not rely on that fact to dispute supply. Any Order tracking page is purely informative.

15.3. The following do not constitute a delay attributable to the Seller: any delay resulting from the Beneficiary's failure to connect, a Username error, a payment verification, an incident at the Payment Provider, maintenance or an interruption of the Server.

15.4. In the absence of supply, the Buyer must call upon the Seller, at [email protected], to supply; the Buyer may terminate the contract only if the Seller fails to do so without undue delay or within an additional period expressly agreed, or in the other cases provided for by the French Consumer Code.

16. Legal guarantee of conformity

16.1. Digital Content benefits from the legal guarantee of conformity provided for in articles L224-25-12 et seq. of the French Consumer Code, solely under the conditions and within the limits they lay down. Conformity is assessed against the characteristics expressly stated on the Product Page and these Terms of Sale, in particular articles 4 and 5.

16.2. In the event of a lack of conformity, the Buyer is entitled first to have the Digital Content brought into conformity, under the conditions provided for by law. The Seller chooses the method of bringing it into conformity, including re-supply, correction, an update or the supply of equivalent Digital Content.

16.3. The Buyer may obtain a price reduction or termination of the contract only in the cases exhaustively provided for by law, in particular where bringing into conformity is impossible or disproportionate, the Seller refuses it or fails to carry it out under the legal conditions, the defect persists despite the attempt to bring it into conformity, or the seriousness of the defect justifies it. Termination is excluded where the lack of conformity is minor. Upon termination, the Buyer and the Beneficiary stop using the Digital Content, which is withdrawn from the Beneficiary's Username, and the refund covers, for Digital Content supplied continuously, only the period during which it was not in conformity.

16.4. The Seller is not liable for any lack of conformity resulting from the incompatibility of the Buyer's or Beneficiary's digital environment with the technical requirements of the Server brought to their attention before the Order, in particular the version or edition of Minecraft used, nor for any lack of conformity resulting from use contrary to the Terms of Sale, the terms of use or the Server rules. The Buyer cooperates with the Seller, to the extent reasonably necessary and possible, to determine whether the cause of the defect lies in the Buyer's digital environment; failing such cooperation, the burden of proving the lack of conformity lies with the Buyer.

16.5. The following do not constitute a lack of conformity: changes made under the conditions of article 5, the expiry of Digital Content under the conditions of article 4, sanctions imposed under the conditions of article 12 and the interruptions referred to in article 17.4.

16.6. Any claim under the legal guarantee is sent to [email protected], together with the Order number, the Username concerned and a precise description of the defect observed.

17. Liability

17.1. In accordance with article L221-15 of the French Consumer Code, the Seller is released from all or part of its liability where the non-performance or defective performance of the contract is attributable either to the Buyer or the Beneficiary, or to the unforeseeable and insurmountable act of a third party to the contract, or to a case of force majeure.

17.2. The following are in particular attributable to the Buyer or the Beneficiary: an error in entering the Username, the disclosure of or failure to secure access to a Username, the use of a Username by a third party, the use of an incompatible version or edition of Minecraft, game modification or hardware, the quality of their internet connection, and any breach of the Terms of Sale, the terms of use or the Server rules.

17.3. The Server relies on third-party services, including the Site host (OVH SAS), the Server host (Hetzner Online GmbH), the Payment Provider, Mojang, Microsoft, Discord and internet service providers. The Seller is not liable for their failures where these are, as regards the Seller, unforeseeable and insurmountable.

17.4. The Seller guarantees neither permanent and uninterrupted availability of the Server and the Store, nor the absence of defects, nor the compatibility of the Server with every version or edition of Minecraft, nor the maintenance of any given number of players, level of activity or atmosphere. Interruptions, whether scheduled or not, necessary for maintenance, updates, security or the correction of defects do not constitute a breach by the Seller and give rise to no indemnity or extension of the duration of the Digital Content.

17.5. The Seller is liable only for damage that was foreseeable when the contract was concluded and that is an immediate and direct consequence of the non-performance, in accordance with articles 1231-3 and 1231-4 of the French Civil Code, except in the case of gross negligence or wilful misconduct. Loss of game data not attributable to the Seller gives rise to no compensation.

17.6. The provisions of this article apply within the limits set by mandatory legal provisions, in particular those relating to the legal guarantee of conformity.

18. Force majeure

18.1. Neither party can be held liable for the non-performance of its obligations resulting from a case of force majeure within the meaning of article 1218 of the French Civil Code. The following are in particular regarded as such, where they meet its conditions: a general failure of telecommunications networks, a prolonged failure or unavailability of a host's infrastructure, a cyberattack of exceptional scale, a decision of a public authority, or a change in the conditions imposed by Mojang or Microsoft making it impossible to continue all or part of the service.

18.2. If the impediment is temporary, performance of the obligation is suspended, without extension of the duration of the Digital Content. If the impediment is permanent, the contract is automatically terminated under the conditions provided for in article 1218 of the French Civil Code.

19. Evidence agreement

19.1. The computerized records kept in the systems of the Seller and of the Payment Provider under reasonable security conditions, in particular Orders, acceptance of the Terms of Sale, the request for immediate supply and the waiver of the right of withdrawal, the logs of making available and delivering Digital Content, and the in-game connection and usage logs, constitute proof of the communications, transactions, supply and use of the Digital Content.

19.2. These records are binding between the parties, unless proven otherwise, which the Buyer may do by any means.

20. Personal data

Personal data processed in connection with an Order is processed in accordance with the Site's privacy policy.

21. General provisions

21.1. Severability. If any provision of these Terms of Sale is declared void, deemed unwritten or unenforceable, the other provisions retain their full force and effect.

21.2. No waiver. The fact that the Seller does not rely on a breach, tolerates a situation or does not apply a provision of these Terms of Sale, even repeatedly, does not constitute a waiver of the right to rely on it later and creates no right in favor of the Buyer or the Beneficiary.

21.3. Goodwill gestures. Any goodwill gesture granted by the Seller, including a refund, compensation, extension or free Digital Content, is granted on an exceptional and gratuitous basis. It entails no admission of liability and creates no right for the future, for the person concerned or for any other Buyer.

21.4. Entire agreement. These Terms of Sale, the terms of use, the Product Page of the Digital Content ordered and the Order confirmation constitute the entire commitments of the parties relating to the Order. No message, announcement, roadmap, social media post or statement by a third party creates any obligation on the Seller unless expressly incorporated in these documents, subject to the pre-contractual information and public statements that the law makes binding on the Seller.

21.5. Assignment. The Seller may assign or transfer the contract, or the rights and obligations arising from it, to any person taking over the operation of the Server, provided that such assignment entails no reduction of the Buyer's rights. The Buyer may not assign the contract.

21.6. Language. These Terms of Sale are drafted in French. In the event of any discrepancy between the French version and a translation, the French version prevails, to the extent permitted by applicable law.

21.7. Headings. The headings of the articles are for convenience only and cannot by themselves determine their interpretation.

22. Complaints, governing law and jurisdiction

22.1. Any complaint is sent in writing to the Seller at [email protected], stating the Order number and the Username concerned.

22.2. The Buyer may use a conventional mediation procedure or any other alternative dispute resolution method. This recourse is not mandatory.

22.3. These Terms of Sale are governed by French law. This choice does not deprive a Buyer residing in another Member State of the European Union of the protection afforded by the mandatory provisions of the law of their country of residence.

22.4. Failing an amicable settlement, any dispute falls within the jurisdiction of the courts competent under the legal rules, including those of the French Consumer Code on territorial jurisdiction.